Please contact us at:
To become a retailer in the United States (including HI, AK, PR), Click here
For all other inquiries, Click here
PO BOX 19217 Newbury Park, CA 91319-9217
Pairendipity stands behind its products 100%.
Excellent Customer Service
Pairendipity strives to provide outstanding customer service. Fast delivery, and problem resolution are key foundations of our success. Our goal is to provide you the best Mommy and Me Matching experience. Please feel free to contact us at email@example.com for customer service inquiries.
Low Minimum Orders
For retailers, we are happy to offer opening order of only 7 pairs and re-orders are only 1 pair. Please click here to request our retailer catalogue.
How To Order
Our goal is to make your shopping experience as smooth and easy as possible! We know that you are busy moms and don't have any extra time for inconvenient online shopping experience. With that in mind, our order process is simple with variety of payment methods to choose from. In case this page or the Site Help section of our website don't answer your question and you need to speak with someone for more details on how to order please feel free to contact us at: firstname.lastname@example.org and we will reply to your inquiry in less than 24 hours.
Secure Online Ordering
When you find an item you like on our website, simply click on the picture of that item and select the size and color, then click the "Add to cart" button. Our shopping cart will automatically keep track of everything you add, and you can remove items or change quantities before checkout. When you are ready to purchase, select checkout and follow the instructions. If you already are a registered user, you can use our fast and easy one page checkout by providing your username and password.
We accept Visa, Mastercard and Discovery card. For best service, please include a daytime telephone number in case there are questions about your order.
We are required by law to charge California State sales tax to all orders shipped to an address in California State. Sales tax will not be charged on orders shipped outside California State. Prices shown on our site do not include Sales Tax.
Please allow 3-4 business days to process international orders. You are responsible for all extra delivery charges, duties, taxes, Customs fees and any other charges that you may incur for importing products into your country. Customs policies are different for every country and you should contact your local Customs office if you have any questions. You are considered the importer of record when ordering from Pairendipity and must comply with all laws and regulations of the country in which you are receiving the goods.
If you have trouble with a non-USA credit card at checkout, it may be that your credit card company is denying the transaction just because it is an international transaction. Try giving your cedit card company a call and let them know you are placing an order at Pairendipity.
Please note: If we are unable to verify your billing and/or shipping address with your credit card provider, we WILL ask for further verification of your identity prior to shipping your order.
Every two pairs of Mommy and Me Matching Shoes, gift or not, are wrapped in our Pairendipity tissue paper inside the box and are decorated with a fuchsia color ribbon and a purple flower outside of the box.
If your order is being sent as a gift, and you would like to include a gift message, please indicate it during checkout and we will happily pint it on a gift card for you with no additional charge.
Thank you for shopping with us. We are excited to be part of your lasting memories!